Negotiations: Allow your Italian business colleagues to set the pace for your negotiations. Follow their lead. Hierarchy is the cornerstone of Italian business (and social life). Italians respect power and age. Negotiations are often protracted and never use high-pressure sales … Continue reading
Tag Archives: business etiquette
Italian Business Etiquette Part 2: Communication, Appointments, and Time
Communication: Italians are extremely expressive communicators. They tend to be wordy, eloquent, emotional, and demonstrative, often using facial and hand gestures to prove their point. Appointments: They are mandatory, must be in writing (in Italian), and be scheduled one to … Continue reading
Italian Business Etiquette Part 1: Personal Touch and Appearance
Personal touch: Italians prefer face-to-face contact, it is therefore critical to spend time in Italy and with your potential business partners developing relationship. Trust is key for Italians. Your Italian business colleagues needs to know something about you as a person … Continue reading