Activated Wrong Language Course!
  • Nhag2015 March 2015
    Hello Support Team,

    "I just purchased a Living Language French Platinum Edition package from Barns and Noble and the access code provided in the package activated the Italian course instead!

    I sent an email to [email protected], but I know that you are also monitoring this forum here (I saw another post pertaining to this issue) and I want to confirm that my email has been received so that this issue can be resolved as soon as possible." I copied this from a previous post because I am having this same exact problem and I also sent an email to [email protected] but thought I should check the forums to see if anyone was having the same problem. Please help because I am eager to learn French!

    Thanks! -Noah
  • Erin March 2015
    Hi Noah,
    Sorry about the mix-up. We'll email your replacement code asap.  I'm glad to hear you're eager to learn French! 
    For anyone else who has a problem with their code, please note that it's always best to send an email rather than just posting on the forum. That is the quickest way to reach us. Thanks!
    Erin
    Living Language