E-tutoring Essentials 1 and 2
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Buenas Noches,
When will there be an e-tutoring session for the beginner levels scheduled? I always only see the Intermediate groups available.
Gracias!
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Hi there. Thanks for the question. There are actually a few sessions that I could see for each level in Essential, from now through the end of October. For Spanish, Essential 1-2, we have:Wed, 10/24, 6:40Tue 10/30, 7:10Wed 10/31, 8:30I'm also seeing sessions for the rest of Essential. Let us know if you're not seeing that.Thanks!
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Gracias, Christopher. However, I don't see it listed at all. When I go into e-tutoring and click on the find a session, it only shows Intermediate Level 2 through to Advanced Conversation. I've been watching for a while and have never seen anything for Essentials. Maybe it is my computer?
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I'm not sure what it might be, but here are a few ideas. Sorry if this sounds crazy, but when you click on Step 2 (Select Session by Level), you should see a gray scroll bar to the right. If that's all the way down, only Intermediate Unit 5 through Advanced Conversation sessions are visible. If you scroll that bar up (turns blue when you mouse over it), the Orientation, Essential, and earlier Intermediate levels are visible.Another possibility: If you're getting as far as Step 3 (where you choose a session), make sure you click on the current month.A last possibility could be to clear your browser's cookies, but I don't think that's the issue. I wouldn't do that until we're sure it's not something else.If my first two thoughts don't lead anywhere, please send us an e-mail ([email protected]), and one of us will give you a call to walk you through it.Thanks!
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Hello Traveler,
I recorded a quick video to show how the level selection should look like:
If you don't see the scroll bar on the right, I suggest to clear the cache and cookies or try a different Internet Browser. I always use Firefox (free) and never had a problem with the Living Language site or the e-tutor sessions. Most students use Firefox, Google Chrome or Safari (only for mac).
I hope this helps!
Anna
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Thanks, Anna!
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Thank you Anna and Christopher for all of your help. I believe it was my browser as I have downloaded Firefox and it now works.
Que tenga un buen noche!
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Excellent! Glad to hear it's working, and we'll see you soon in eTutoring!
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¡Buenas noches!